What our Customers say...
"Honestly, I can't say enough about the owner, Chris & the service he provides his customers. He has a heart of gold and some outstanding work ethics to back it up. He went above & beyond in providing the services we required to get our home in Murrieta livable again after being evacuated due to black mold throughout our house."
"My home was for sale, when I discovered a water leak in my upstairs bathroom. Frantically, I contacted Chris the owner of SERVPRO of Temecula.
Immediately he returned my call and we met to assess the damage.
Together we set up a thorough restoration plan with the realization that
I needed to get the sale of my home back on track A.S.A.P.
I was impressed with the straight forward recommendations that Chris made for restoring the damages. Moreover, and perhaps more importantly, I was impressed with his shared concerns for my need to
resolve the water damage issues in a timely fashion.
Bottom line, I found Chris to be an efficient, honest, and trustworthy individual."
Chris answered my phone call early this morning about a leak in my bathroom. He was courteous and helpful and was able to get to my house just a few hours later. Mold was discovered in my bathroom. What I loved is that Chris went over all of my options with pros and cons for each, including home insurance claim possibilities. He left the decision in my hands after explaining the options. His assistant went right to work stripping the flooring and vanity and baseboards. They treated it with a plant based antimicrobial and left a dehumidifier running to dry it up. I appreciated their professional service, their prompt response, and their courtesy and respect. I would hire them again for leak and mold detection, if needed.
There might be a lot of SERVPRO Franchises, but its franchises like this one that gives SERVPRO such a dominant national brand in the restoration industry. Martelle was great in understanding a property loss comes at the worse of times and walked the homeowner through the whole process. I have worked with this branch on a couple of jobs. This has been a constant standard throughout every job. I highly suggest them for any home damage or property loss.