Recent Why SERVPRO Posts

SERVPRO's Infectious Disease Precautions

1/10/2024 (Permalink)

It is important to us that our customers know the steps SERVPRO of Temecula is taking to reduce the risk of team member exposure to the virus.  These precautionary steps we have taken as a company include:

  • All tools and equipment coming into your property have been cleaned and disinfected.
  • All workers wear personal protective equipment to protect themselves while performing work.
  • We’ve all been provided with training to safely work in contaminated environments.
  • We’ve all been provided with training to identify coronavirus symptoms and carefully monitor ourselves and our co-workers.
  • We have stringent safety and health policies and procedures; and we continually strive to follow and improve our safe work practices.

Overall, we are taking the appropriate measures to ensure we don’t cross contaminate our customers, our co-workers, or our families.  We cannot make any guarantees that the virus could not enter your property, but we can tell you that we have taken every possible measure to protect customers and team members alike.

Whether it is a water loss, fire damage, or a cleaning request, please know that SERVPRO of Temecula is still here for the entire Temecula community 24 hours a day, 7 days a week. 951-695-3397

Is your business a part of our “Certified: SERVPRO Cleaned“ program?

1/8/2024 (Permalink)

Is your business a part of our “Certified: SERVPRO Cleaned“ program? SERVPRO of Temecula offers a cleaning and disinfecting program to commercial locations to address the current COVID-19 pandemic. This is a level of clean that goes way beyond janitorial or carpet cleaning. When businesses choose SERVPRO, employees, customers, and the community can rest assured that they’ve selected a “higher standard of clean” — Certified: SERVPRO Cleaned 

For a quote call us at 951-695-3397 

Certified: SERVPRO Cleaned is a defensive cleaning program that goes beyond janitorial or carpet cleaning, it’s a higher standard of clean. This is proactive viral pathogen cleaning that helps ensure the cleanliness of the restaurants, businesses and public spaces in the communities we all call home. Our SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills - always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities

National Preparedness Month - Make a Plan

10/25/2023 (Permalink)

National Preparedness Month (NPM) is an observance each September to raise awareness about the importance of preparing for disasters and emergencies that could happen at any time. The 2023 theme is “Prepare to Protect. Preparing for disasters is protecting everyone you love.”

Talk to your friends and family about how you will communicate before, during, and after a disaster. Make sure to update your plan based on the CDC recommendations due to the Coronavirus.

Make A Plan

  • How will I receive emergency alerts and warnings?
  • What is my shelter plan?
  • What is my evacuation route?
  • What is my family/household communication plan?
  • Do I need to update my emergency preparedness kit?
  • Check with the Centers for Disease Control (CDC)and update my emergency plans due to Coronavirus.
    • Get masks (for everyone over 2 years old), disinfectants, and check my sheltering plan.

As you prepare your plan tailor your plans and supplies to your specific daily living needs and responsibilities. Discuss your needs and responsibilities and how people in the network can assist each other with communication, care of children, business, pets or specific needs like operating medical equipment. Create your own personal network for specific areas where you need assistance. Keep in mind some these factors when developing your plan:

  • Different ages of members within your household
  • Responsibilities for assisting others
  • Locations frequented
  • Dietary needs
  • Medical needs including prescriptions and equipment
  • Disabilities or access and functional needs including devices and equipment
  • Languages spoken
  • Cultural and religious considerations
  • Pets or service animals
  • Households with school-aged children

Download and fill out a family emergency plan or use it as a guide to create your own.

Family Emergency Communication Plan

Call SERVPRO of Temecula if you have any questions at 951-695-3397

Call SERVPRO When Disaster Strikes in Temecula

10/21/2023 (Permalink)

When you are in the middle of a crisis, it can be difficult to make the right decision. If your Temecula home is on fire, the first thing you should do is call 911. If a storm has dropped a power line in front of your office, you would call the power company. These choices are rational, normal choices but whom would you call after the fire is out? Who do you call after the storm ends and you notice the damage is worse than you thought?  Maybe you notice the power line actually fell because a tree branch took it down and damaged a part of your home. 

You call SERVPRO of Temecula. We are efficient, experienced, and open 24/7. We have a trained team of IICRC certified professionals who can take care of water damage, mold damage, storm damage, fire and smoke damage, and even flood damage. That’s right, SERVPRO of Temecula comes when you call, and we show up ready to work. If you need a restoration company, please consider us because we can make your problem or damaged area look “Like it never even happened.”

Call us today SERVPRO of Temecula at 951-695-3397

IICRC Certified Firm

10/20/2023 (Permalink)

SERVPRO of Temecula is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Temecula

SERVPRO of Temecula specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

The SERVPRO of Temecula Team

  • AMRT - Applied Microbial Remediation Technician
  • OSHA - 30-hour General and/or Construction Industry Training Program
  • CCT - Carpet Cleaning Technician
  • IICRC Certified Firm
  • ASD - Applied Structural Drying Technician
  • SRT - Fire & Smoke Damage Restoration Technician
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • WRT - Water Damage Restoration Technician
  • OCT - Odor Control Technician

Call us today SERVPRO of Temecula at 951-695-3397

We are cleaning Experts

5/24/2023 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Temecula 951-695-3397